Your free vault stays free, forever. Membership is for the people who want more room, more support, and the Partner network. Cancel anytime. Records stay with you.
Founders cohort: 0 / 1000 — Wave 1.
Coming later: Vault Pro — $29/mo or $299/yr. 500 GB, family for 12, AI-assisted vault summaries when those features ship. Not available at launch.
Every YesOnUs Reimbursement client gets full Vault Membership tier — free, for life. No downgrade after your case closes. The vault is the deposit ledger of every record we ever touched on your behalf, and it stays with you forever.
100 GB of secure storage at the Membership tier (25 GB at Plus). Family vault for up to 6 linked accounts at Membership (3 at Plus). Same vault as the free tier, with the room to actually grow into your full medical history without ever brushing a storage cap.
A growing directory of providers who've signed on as YesOnUs Partners — practices aligned with patient sovereignty as a principle. Members get directory access, can filter by specialty, and can ask Partner providers about each other.
Real humans, plain English. Email at the Plus tier; phone and email at Membership and above. One-business-day response. No bots, no tickets routed to a third-party vendor.
Members get a fast-track to our YesOnUs Reimbursement service if you ever need to fight an insurance denial. Membership doesn't include the service itself, but members start higher in the queue.
"Lifetime" means lifetime — for the life of YesOnUs Vault as a service. We've structured the company to operate as a multi-decade institution. If we ever shut down, you get a 12-month export window plus a refund of unused membership value. We've never had to make this guarantee real, and we've structured the business so we won't.
A patient portal is owned by a hospital and shows you what they want you to see about your care with them. A YesOnUs Vault is owned by you and shows you everything you've ever decided to put in it — across every provider, every visit, every result.
No. Medicare reimbursement is a separate YesOnUs service that members can refer into; membership itself is for anyone who wants their records in one place.
Yes. Family vault is included at the Plus tier (up to 3) and the Membership tier (up to 6). Each person has their own vault; billing is consolidated under one membership.
Your records stay with you. Cancellation moves you back to the free 2 GB tier — every existing record is preserved. Lifetime memberships don't cancel because you've already paid in full.
Yes, anytime, on every tier — including the free tier. ZIP or PDF. Exit is always free.
No. Every reimbursement client gets full Vault Membership free for life. That's the locked policy.
No. We don't sell access. We don't run targeted advertising. We don't run partnerships that share patient-level data.
If you're paying for Membership and a YesOnUs Partner provider offers to sponsor it, we credit your unused months back to you. If you're on Lifetime, we keep your Lifetime status and the sponsorship covers the family-vault-add line.
Stripe checkout — test mode during launch.